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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Natalie Rambo

Natalie Rambo

May 27, 2025

5  out of  5
rating by Natalie Rambo
"Natalie provides great customer service. She is so nice!"
We responded:
"Natalie, thanks so much for your awesome review! We are so glad to hear Natalie has provided excellent customer service for your insurance. We appreciate you taking the time! -Janna Bidlack, Owner"
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Rachel Wiltshire

May 27, 2025

5  out of  5
rating by Rachel Wiltshire
"I’ve had a great experience working with Natalie!"
We responded:
"Rachel, thanks for taking the time to leave such a positive rating for Natalie! -Janna Bidlack, Owner"
Profile photo of Crystal Hamlin

Crystal Hamlin

May 21, 2025

5  out of  5
rating by Crystal Hamlin
"I had a wonderful experience thanks to Natalie Wiltshire helping, I had a very enjoyable time talking to her. She made the experience so nice!"
We responded:
"Crystal thank you for such a wonderful review for Natalie! She is a valued member of our team and we appreciate you taking the time to share your experience! -Janna Bidlack, Owner"
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Kaitlyn Bloomberg

May 21, 2025

5  out of  5
rating by Kaitlyn Bloomberg
"I really enjoyed speaking with Natalie on the phone! She was very friendly and helpful in assisting me with any and all questions that I had. I highly recommend going with State Farm."
We responded:
"Kaitlyn, thank you so much for your wonderful review and compliment of Natalie! We are so glad to help with your insurance needs! -Janna Bidlack, Owner"
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Whitney Zimmermann

May 21, 2025

5  out of  5
rating by Whitney Zimmermann
"Natalie was such a pleasure to talk with and so helpful 👍"
We responded:
"Whitney thank you for taking the time to share your experience with Natalie. We are so grateful! -Janna Bidlack, Owner"
Profile photo of Cliff W

Cliff W

May 6, 2025

5  out of  5
rating by Cliff W
"I had an amazing experience working with Natalie and Janna on my life insurance policy! Great company and great customer service"
We responded:
"Cliff thank you for such an awesome review! We are so glad that Natalie was able to help with your life insurance policy and we are so glad you’ve chosen us for your insurance needs. Thank you again! -Janna Bidlack, Owner"
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Michelle Shinew

April 16, 2025

5  out of  5
rating by Michelle Shinew
"My family has been a customer with the Bill Alsnauer/Janna Bidlack State Farm Agency since 1989 when we moved here expecting our first child. Their office has supported us through the tragic loss of my husband, the crazy driving record of my two sons, our growing family needs and recent weather damage to our home. They answer our calls, remember our history, sympathize with our issues and protect us with good advice. They've even worked with me to welcome new neighbors with small gifts to introduce their services. I appreciate their long family commitment to the agency and the fact they are just around the corner."
We responded:
"Michelle, your review is so appreciated and we sincerely appreciate you taking the time to share your long history with our office. We take our commitment to our community and customers seriously and are so glad you’ve felt that way over the years. We are honored to be your local insurance agency. Thank you again! -Janna Bidlack, Owner"
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Jeff Garrett

April 14, 2025

5  out of  5
rating by Jeff Garrett
"It was as always. Ms.Smith took care of things in a timely manner and answered all questions I had. I don't count them as a business but as my friend. Friends are always wanting what is Best for you. Call her and be safe."
We responded:
"Jeff thank you so much for taking the time to leave such a glowing review for Smith! We are honored you’ve chosen us for your insurance needs and love working with you! -Janna Bidlack, Owner"
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Abdul Najee

April 9, 2025

5  out of  5
rating by Abdul Najee
"Most efficient most respectful great insurance company 10 star company"
We responded:
"Abdul thank you so much for your wonderful review! We are so glad we can be your local insurance agency to assist with your auto insurance. Thank you again! -Janna Bidlack, Owner"
Profile photo of Rhonda Patterson

Rhonda Patterson

April 4, 2025

5  out of  5
rating by Rhonda Patterson
"It's always a pleasure dealing with everyone at this agency! It's the one place that I can simply call and make a quick payment with accuracy and ease followed-up with an immediate confirmation! Thomas, Natalie, and the entire team are just fantastic and would highly recommend the Bidlack State Farm Insurance Agency!"
We responded:
"Rhonda, thank you so much for taking time to leave our team such a glowing review! We are so honored to have customers like you and are glad you have chosen us to help with your insurance needs! -Janna Bidlack, Owner "
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Richard Smith

April 2, 2025

5  out of  5
rating by Richard Smith
"Jonna is the best. She takes care of business throughly and quickly. She explains issues in a very understandable way."
We responded:
"Richard thank you so much for your shoutout for Jonna and leaving her such a great review. We appreciate you taking the time! - Janna Bidlack, Owner"
Profile photo of Balaji Nagarajan

Balaji Nagarajan

March 18, 2025

5  out of  5
rating by Balaji Nagarajan
"Natalie was very kind and helpful! She gave me all information I needed. Thanks Natalie keep up good work!"
We responded:
"Thank you Balaji for your wonderful review! We are so glad Natalie was able to assist you with your insurance needs and look forward to working with you more! -Janna Bidlack, Owner "
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Anthony Mako

March 17, 2025

5  out of  5
rating by Anthony Mako
"Janna and her team are the absolute best! Speedy and thorough help for any issue that arises!"
We responded:
"Anthony thank you so much for your wonderful review! We are so glad to be your local insurance office and enjoy working with you! Thanks again for taking the time to give us a shout out! - Janna Bidlack, Owner"
Profile photo of Abby Filer

Abby Filer

February 28, 2025

5  out of  5
rating by Abby Filer
"Janna is wonderful! So helpful and easy to get in touch with. When my premium went up she was able to hop on the phone with me a few days later and help me go through the options of getting it lowered. I highly recommend her"
We responded:
"Abby, thank you so much for your awesome review and for taking the time to acknowledge us. We love being your local auto insurance office and enjoy working with you! -Janna Bidlack, Owner "
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carlos aquino

February 18, 2025

5  out of  5
rating by carlos aquino
"They have been great in customer service very patient and helpful."
We responded:
"Carlos thank you for taking the time to leave us such a nice review! We appreciate it and are glad to hear Smith was able to help with your insurance needs and questions for your car insurance. -Janna Bidlack, Owner "
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Michael Ball

February 5, 2025

5  out of  5
rating by Michael Ball
"My wife and I were having trouble getting our monitoring chips needed for our safe driver discounts connected to our phones. Smith and Thomas to the rescue!!! They were helpful and very respectful… as always."
We responded:
"Michael, thank you so much for leaving such a thoughtful and kind review. I am so appreciative you took the time to give our team a great shoutout. Thank you for being customers and we are honored we get to work with wonderful people like you! -Janna Bidlack, Owner"
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Hanson Perese

January 28, 2025

5  out of  5
rating by Hanson Perese
"Always attentive, knowledgeable and professional! Natalie was personable and and helped me get the insurance coverage I needed for my car. Thanks again to Bidlack State Farm!"
We responded:
"Thank you, Hanson, for the wonderful review!"
Profile photo of Brian McLean

Brian McLean

January 22, 2025

5  out of  5
rating by Brian McLean
"It’s hard to find the words to express my appreciation for the service and hospitality I received from Janna’s agency! I have much greater coverage for my car and home at one-third the cost. Smith was great and Janna took the time and showed the care to meet with me personally to make sure all my questions were answered. Switching from Progressive to State Farm has been the best decision I’ve made in quite a while."
We responded:
"Brian, your kind review means so much to us! Thank you for taking the time to share your experience with our office and I am so glad to hear our team was helpful to you. We are honored to be able to work with you! -Janna Bidlack, Owner"
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Neil Elliott

January 21, 2025

5  out of  5
rating by Neil Elliott
"Unfailingly friendly, smart, efficient staff!"
We responded:
"Neil, thank you for your wonderful review of our office. We are so glad to have the opportunity to work with you on your insurance! -Janna Bidlack, Owner"
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Maria Vega

January 14, 2025

5  out of  5
rating by Maria Vega
"She’s honestly the best. I didn’t realize my old insurance had expired., she worked with me to get the best coverage. It was quick and painless. Thank you again!"
We responded:
"Maria, thank you so much for the wonderful review! We are so glad our team could help get your auto insurance setup with the right coverage. Welcome to our agency and we are glad to have you here! -Janna Bidlack, Owner"
Profile photo of Tyler Kintz

Tyler Kintz

January 3, 2025

5  out of  5
rating by Tyler Kintz
"Brian, was super helpful throughout the process and was able to help me save a good chunk of money! Highly Recommend."
We responded:
"Tyler, thank you for taking the time to share your positive experience with our office! We are so glad to be able to work with you for your insurance needs! -Janna Bidlack, Owner"
Profile photo of Jane Staselavage

Jane Staselavage

January 2, 2025

5  out of  5
rating by Jane Staselavage
"Janna Bidlack State Farm and their representatives were so gracious and generous with me in paying the claim when a State Farm customer caused an accident I was involved in, even checking back later on to make sure I was fully compensated, that I decided to switch to State Farm for my own insurance and saved a lot of money on my monthly premium that way. Brian helped me set up my new insurance plan. So I came out a double winner with State Farm insurance! They went above and beyond! Very satisfied! Would give 6 stars if I could!"
We responded:
"Jane, thank you so much for taking the time to share your positive experience with our office and Brian. We are so glad the claim was handled well and that we were able to earn your business. We are so glad to work with you on your insurance needs. Happy New Year! -Janna Bidlack, Owner "
Profile photo of Sonam Sharma

Sonam Sharma

December 23, 2024

5  out of  5
rating by Sonam Sharma
"Janna has been very professional and always gave us the best rates. Thanks"
We responded:
"Sonam, thank you so much for your wonderful review! We are so glad to work with you on your auto and renters insurance and appreciate you taking the time to leave a review! -Janna Bidlack, Owner"
Profile photo of Robert Ater

Robert Ater

December 16, 2024

5  out of  5
rating by Robert Ater
"Janna’s agency is terrific. My current policy is my second with Janna. I trust her and her associates to give me smart and considerate counsel for all my insurance needs. One can not do better at any other agency."
We responded:
"Robert, thank you so much for taking the time to leave such a thoughtful and kind review! We are grateful for your feedback and appreciate your trust in us for your insurance needs. We love working with you! -Janna Bidlack, Agent. "
Profile photo of Juanita Taylor

Juanita Taylor

December 2, 2024

5  out of  5
rating by Juanita Taylor
"Jenna and her associate Thomas have been wonderful so helpful when I signed up for my policy Thomas went over everything that was available to me as an insured it's this attention to detail that made me leave another State farm agent that was in Michigan and transfer to one in Columbus and I am forever grateful that I did that"
We responded:
"Juanita we are so glad you hear of your experience with our office! Thank you for taking the time to leave us such a nice review regarding your insurance policy. We look forward to working with you in the years to come! -Janna Bidlack, Agent"