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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Steven

Steven

June 17, 2026

5  out of  5
rating by Steven
"Natalie was super helpful!"
We responded:
"We love to hear that, Steven! Thank you for sharing your positive feedback with us and please let us know if we can do anything to better serve you with your insurance policies. -Janna Bidlack, Owner"
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Tim Wilson

June 16, 2026

5  out of  5
rating by Tim Wilson
"great prices, friendly service. was very impressed with the life insurance appointment!"
We responded:
"Thank you, Tim for your lovely review! We are so glad you feel taken care of with your life insurance. -Janna Bidlack, Owner"
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Drew Sotile

June 16, 2026

5  out of  5
rating by Drew Sotile
"I’d highly recommend them to anyone!"
We responded:
"Thank you Drew for your review! We are so glad to have the opportunity to work with you! -Janna Bidlack, Owner "
Profile photo of Zachary Hegerty

Zachary Hegerty

June 15, 2026

5  out of  5
rating by Zachary Hegerty
"Just moved back into Ohio and they helped me with my auto and home policies. Made it very simple through the process"
We responded:
"Hi Zach! Thank you so much for the wonderful review and letting us know how we are doing! We are so excited to have you back in Columbus! Welcome home. -Janna Bidlack, Owner "
Profile photo of Wesley Adams

Wesley Adams

June 13, 2026

5  out of  5
rating by Wesley Adams
"Janna & Natalie, and the whole claims team have been so helpful, kind, and patient during our mitigation and claims process for our home. They are caring and informative to help us decide what is best for our situation. It has been a tough time though I am happy to have them around to support our case and walk us through the various processes to restore our home. Thanks for all the support!"
We responded:
"Thank you for the five-stars, Wesley! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Riann Taylor

June 11, 2026

5  out of  5
rating by Riann Taylor
"Janna and her team are a true gem to their clients. She takes the time to get to know her clients, families and businesses and supports each like a family member."
We responded:
"Riann, thank you so much for such a lovely and thoughtful review of our team. We value our customers and we truly value having you and your family with us. We can’t thank you enough! -Janna Bidlack, Owner "
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Andrew Klaus

June 8, 2026

5  out of  5
rating by Andrew Klaus
"Ethan was fantastic (as always) and WOW, I saved a ton of money on my policy!"
We responded:
"Hi Andrew! We are so glad to have you as a customer for your insurance policies and can’t thank you enough for the positive review! We are glad we could save you some money too! - Janna Bidlack, Owner "
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Brad Scherer

May 28, 2026

5  out of  5
rating by Brad Scherer
"Great people and service."
We responded:
"Thank you for taking time to leave us a five star review Brad! We love having you as a customer of our office! -Janna Bidlack, Owner"
Profile photo of Terry Highfield

Terry Highfield

May 26, 2026

5  out of  5
rating by Terry Highfield
"Awesome folks here! Always helpful and very mindful. Seek out to them for quotes 😊"
We responded:
"Thank you so much for the five star review, Terry! We are glad we have the opportunity to work with you. -Janna Bidlack, Owner "
Profile photo of Jake Green

Jake Green

May 26, 2026

5  out of  5
rating by Jake Green
"Ethan has been extremely helpful throughout the process of getting insurance switched from a different state!"
We responded:
"Thank you so much Jake for leaving such a great review for our team! We greatly appreciate you taking the time and for letting us know how we are doing. Welcome to Columbus! Please don’t hesitate to let us know how we can help further. -Janna Bidlack, Owner "
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Megan

May 24, 2026

5  out of  5
rating by Megan
"Haven't talked to Janna, but signed up with Ethan. I talked to them first, then called other places for quotes and their customer service was SIGNIFICANTLY better than everywhere else. Broke down the coverage for everything without me even asking, and did not pressure me at all to accept then and there. Not to mention the price was less than everywhere else for better coverage! And I just got a hand written note from the office--um what?? Definitely would recommend them to anyone who asked. Much relief after paying way too much for way too long. Makes it even better to feel like Im not just another number-- maybe I am But I dont feel like it! Haha"
We responded:
"Megan, your review absolutely made our day! Thank you so much for sharing your experience with our office and letting us know how we are doing. You are definitely not just a number with us and we strive every day to offer the best service to our customers. We are so glad to have you with us and I look forward to meeting you! Please let us know if there is anything we can do to better serve you. -Janna Bidlack, Owner"
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Merhawit

May 20, 2026

5  out of  5
rating by Merhawit
"Janna was a big help. So was Ethan. Thank you"
We responded:
"Thank you Merhawit for leaving us such a nice review! We are so glad we are able to work with you on your auto insurance! -Janna Bidlack, Owner "
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Dylan M

May 12, 2026

5  out of  5
rating by Dylan M
"Awesome and quality service! Ethan was super helpful and got me squared away with what I needed very quickly. Highly recommend!"
We responded:
"Thank you, Dylan! I'm glad to hear that Ethan provided you with such helpful and efficient service. Your recommendation means a lot to us. If there's anything else we can assist you with, just let us know!"
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Eric Obert

May 5, 2026

5  out of  5
rating by Eric Obert
"Ethan has taken great care of my business and I appreciate him. Thank you"
We responded:
"Eric, thank you for leaving our team such a positive review. We are so glad to hear you had such a wonderful experience with our office and look forward to working with you! -Janna Bidlack, Owner"
Profile photo of Xin Tong

Xin Tong

April 25, 2026

5  out of  5
rating by Xin Tong
"Our agent Brian Iarocci is very helpful, efficient, and proactive. The insurance price is competitive compared to the quotes I got from Steadily and a local insurance broker. State Farm is the clear winner of the competition, so we chose Brian and Janna."
We responded:
"Xin, thanks for the wonderful 5 star review! We are so glad to hear how competitive we are and are even more happy to hear you had such an awesome experience with our team. We are so glad to have you as a customer! -Janna Bidlack, Owner "
Profile photo of Tricia Baber-Everson

Tricia Baber-Everson

April 22, 2026

5  out of  5
rating by Tricia Baber-Everson
"Great customer service!"
We responded:
"Thank you Tricia for the five star review! We love to know our team is providing excellent customer service. Please let me know if there’s anything additional I can help with. We are glad to have you with us! -Janna Bidlack, Owner
"
Profile photo of Deric S.

Deric S.

April 16, 2026

5  out of  5
rating by Deric S.
"I just called in to ask a few questions about how to start the claims process and got those answered clearly and quickly. I was then given some advice on policies available to my family that we may be interested in - no pushy sales pitch, just some quick information. I was also advised on some ideas to REDUCE our premiums. I was very glad to get the answers I was seeking plus helpful ideas that I didn’t even know existed."
We responded:
"Deric, thank you so much for taking time to leave us such a positive review. We love hearing great feedback about what our team is doing and it means so much that you recognized that. We are honored to have you as a customer! Please let us know how we can further help you in the future. -Janna Bidlack, Owner"
Profile photo of Ashley McCoy

Ashley McCoy

April 14, 2026

5  out of  5
rating by Ashley McCoy
"Janna and her team at State Farm made the entire business insurance process incredibly smooth and stress-free. Janna was friendly, thorough, and paid great attention to every detail, making sure nothing was overlooked. She was patient with all of my questions and consistently followed up, which made me feel supported every step of the way. I truly appreciated how easy they made what could have been a complicated process. Highly recommend!"
We responded:
"Ashley, thank you so very much for your kind review and for leaving us such a positive feedback. We are honored we get to work with you and appreciate your trust in us! We can’t wait to visit your new business! -Janna Bidlack, Owner"
Profile photo of Cynthea Singer

Cynthea Singer

April 3, 2026

5  out of  5
rating by Cynthea Singer
"I have been telling everyone I know to call Ethan from State Farm! I cannot say enough good things. This was the smoothest transition. Ethan went through everything with me! I was well informed. He was friendly and funny and easy to work with. I actually enjoyed getting insurance. Bonus that it was a better rate for better coverage! And MORE coverage!"
We responded:
"Thank you, Cynthea! I'm so happy to hear about your positive experience with Ethan and we appreciate you taking time to leave him such a wonderful review! We are so glad you have chosen us to help with your insurance needs! -Janna Bidlack, Owner "
Profile photo of Janet “Yujin” Nolfi

Janet “Yujin” Nolfi

April 2, 2026

5  out of  5
rating by Janet “Yujin” Nolfi
"Ethan has been a great pleasure to work with and even helped me get a lower rate. Appreciate you guys!"
We responded:
"Thank you, Janet, for your wonderful feedback! I'm happy to hear that Ethan was able to assist you and help you find a lower rate. We appreciate your kind words and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you! -Janna Bidlack, Owner "
Profile photo of Justin James

Justin James

March 25, 2026

5  out of  5
rating by Justin James
"Ethan was a great agent, signed me up with auto and renters insurance for a rate that I could not say no to!"
We responded:
"Justin, thank you for sharing your feedback on working with Ethan! We are so glad to hear you had such a positive experience and that our auto and renters insurance premiums were great too! We look forward to working with you. -Janna Bidlack, Owner "
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Bill Benninger

March 20, 2026

5  out of  5
rating by Bill Benninger
"Always very helpful, expert and prompt."
We responded:
"Thank you so much, Bill for your kind review! We are honored to have you as a customer and appreciate your trust in us. -Janna Bidlack, Owner"
Profile photo of Daniel Smithberger

Daniel Smithberger

March 20, 2026

5  out of  5
rating by Daniel Smithberger
"Simply, the best in the business! 😊"
We responded:
"Daniel, thank you so much for taking time to leave us such a great review! We absolutely love having you and your family as customers and are so honored we get to work with you! -Janna Bidlack, Owner "
Profile photo of Jatin Patel

Jatin Patel

March 19, 2026

5  out of  5
rating by Jatin Patel
"Janna Bidlack State Farm is fantastic! They were incredibly responsive and took the time to explain every detail of my policy, ensuring I was properly covered without paying for extras I didn't need"."
We responded:
"Thank you Jatin for your feedback and for letting us know how we are doing! We are so appreciative we get to help you with your auto insurance and renters insurance! Please reach out anytime we can assist further!
-Janna Bidlack, Owner "
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Linda Franks

March 18, 2026

5  out of  5
rating by Linda Franks
"From Bill to Janna to the wonderful staff, I’ve always been taken care of. Thank you!"
We responded:
"Linda, we appreciate you taking time to share your positive feedback! We are grateful for customers like you! -Janna Bidlack, Owner "