Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lauren Afrifa

May 27, 2023

5  out of  5 rating by Lauren Afrifa
"As a young person getting auto insurance for the first time, Janna Bidlack State Farm made it extremely easy. Everyone that worked with me on staff were so amazing. Shout out to Dan because he was so patient and kind, willing to answer my many questions. When you walk in, you truly feel welcomed and not just like another customer. I would definitely recommend anyone looking for auto insurance to come here!"

Candice Mims

May 17, 2023

5  out of  5 rating by Candice Mims
"Janna and her team are AMAZING! It’s a family agency… and it shows! Every team member I’ve worked with has genuinely been concerned about me as a person, and my family as a whole. They’ve sat with me and talked me through policies (with ALL of my MANY questions) and helped me get what’s best for my/our future. I’ve been with Janna’s office for 17 years now… and wouldn’t go anywhere else!"


May 11, 2023

5  out of  5 rating by K M
"My husband and I were long overdue in reviewing our various insurance policies, and since we had heard good things about State Farm, we decided to get an estimate from Janna's agency. We met with Dan and were pleasantly surprised to learn that not only would we get a monthly price savings, we would get better coverage as well. The transition has been seamless, and we're quite pleased with this new business relationship!"

Tee Ha

April 20, 2023

5  out of  5 rating by Tee Ha
"Bonny R was so great kudos. Good rates"

Dan Kemp

April 18, 2023

5  out of  5 rating by Dan Kemp
"Janna is great! She saved me a bunch of money and made the process quick and easy. I highly recommend her."

tim bates

April 11, 2023

5  out of  5 rating by tim bates
"Bonny is a very patient and kind lady. She also saved me a boat load of money by switching me to State Farm. I would highly recommend."

Eva Leezer

April 5, 2023

5  out of  5 rating by Eva Leezer
"I had been with GEICO for years and my policy amount kept going up, not being able to reach a agent anymore I was tired of paying high premium monthly so I did a quote on line with STATE FARM and was not able to finish the quote! I received a email From Bonnie Reynolds and when I called her she was very nice extremely helpful and was able to get me a great rate for insurance. Bonnie made the process “that would normally stress people out” very seamless… I would recommend reaching out to Bonnie any day and have her help you with a new policy."

jeff fast

April 4, 2023

5  out of  5 rating by jeff fast
"This is the best customer service I have ever had with insurance I highly recommend."

Mary Hansen

March 4, 2023

5  out of  5 rating by Mary Hansen
"Jonna made the process of changing my insurance to State Farm very easy. This was accomplished over the phone. Jonna is very professional, knowledgeable, and caring."

merricks mom

February 28, 2023

5  out of  5 rating by merricks mom
"Great experience. Very friendly staff. Things were explained very well. And I saved a lot of money when I switched insurance.."

Rebecca Sheldon

February 17, 2023

5  out of  5 rating by Rebecca Sheldon
"Janna made the process of purchasing insurance incredibly easy and straightforward! She is very reliable and professional. Would definitely recommend!"

Kayla Bray

February 10, 2023

5  out of  5 rating by Kayla Bray
"Janna is one of the most kind, understanding & amazing State Farm agents I’ve encountered. She is a great communicator! I can’t recommend her or her team enough!"

Elizabeth Hummel

January 17, 2023

5  out of  5 rating by Elizabeth Hummel
"My husband and I recently went to speak with Janna about a life insurance policy. She was super helpful in finding a policy that fit our budget and our needs. After that we ended up switching our auto and home owners insurance to State Farm too! It was all because of how helpful Janna has been! I highly recommend getting a quote from her."

Erica Lenhoff

January 4, 2023

5  out of  5 rating by Erica Lenhoff
"Bonny and Janna were extremely helpful! I chose an auto and life insurance policy. I will now be saving $50 a month compared to my former auto and life policy. The process was extremely easy. I’m very grateful for these two and appreciate their kindness and professionalism."

Ken Sustarsic

December 7, 2022

5  out of  5 rating by Ken Sustarsic
"Unfortunately on the way from from Thanksgiving our SUV broke down resulting in a tow. Presented the invoice the following Monday and received a call today, paid in full Very responsive"

Sara Bernhardt

August 30, 2022

5  out of  5 rating by Sara Bernhardt
"Janna's office helped make my switch to State Farm fast and easy! Everyone I spoke to was super friendly as well!"

Tammy Slane

June 23, 2022

5  out of  5 rating by Tammy Slane
"No matter what the problem or issue, I am always treated with kindness and respect . With such a large company you would expect to be another number, but not so at State Farm. I brag about them all the time to my friends . There is nothing in it for me to gain. And , when they call for a quote or information they always say...."we know what you mean now!". There you have it. Have a great weekend my friends!! God Bless!"

Jim Murphy

May 4, 2022

5  out of  5 rating by Jim Murphy
"Friendly, knowledgeable, got feedback fast. All in all, a very positive experience!"

Ruth Zook

April 29, 2022

5  out of  5 rating by Ruth Zook
"Always accessible and ready to help!! Feels like a family!"

Tammy Slane

April 8, 2022

5  out of  5 rating by Tammy Slane
"Janna and Karen and the other staff members at this State Farm Agency are top notch. Talking with Karen about issues I'm having regarding my online account(technically challenged) she never makes me feel ignorant or dumb! Always willing to go the extra mile. My emails and calls are always returned promptly. I am just so glad to have them handling my insurance needs. I would encourage anyone looking to change or need a new policy, please call their office. You will not be disappointed. The other awesome thing is their rates, they cannot be beat!!"

Kevin Smith

March 16, 2022

5  out of  5 rating by Kevin Smith
"Excellent customers service. They truly care about their clients!"

Lauran Strawser

March 16, 2022

5  out of  5 rating by Lauran Strawser
"I’ve always received great customer service from this office! They listen and they want to help."

Ann Baldwin

February 26, 2022

5  out of  5 rating by Ann Baldwin
"Respond quickly and courteously. Especially helpful navigating best options for our young driver."

Karen B

February 14, 2022

5  out of  5 rating by Karen B
"Thomas and the team at Janna Bidlack State Farm are outstanding. It’s a pleasure doing business with them. They always go the extra mile by keeping us informed on all our policies and keeping us where we need to be."

Kyle Harcarik

November 14, 2021

5  out of  5 rating by Kyle Harcarik
"The agent I spoke with was super helpful, and walked me step by step through the process. Took no Less than 10 minutes to set up my renters insurance."