Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michelle Shinew

Michelle Shinew

April 16, 2025

5  out of  5
rating by Michelle Shinew
"My family has been a customer with the Bill Alsnauer/Janna Bidlack State Farm Agency since 1989 when we moved here expecting our first child. Their office has supported us through the tragic loss of my husband, the crazy driving record of my two sons, our growing family needs and recent weather damage to our home. They answer our calls, remember our history, sympathize with our issues and protect us with good advice. They've even worked with me to welcome new neighbors with small gifts to introduce their services. I appreciate their long family commitment to the agency and the fact they are just around the corner."
We responded:
"Michelle, your review is so appreciated and we sincerely appreciate you taking the time to share your long history with our office. We take our commitment to our community and customers seriously and are so glad you’ve felt that way over the years. We are honored to be your local insurance agency. Thank you again! -Janna Bidlack, Owner"
Profile photo of Jeff Garrett

Jeff Garrett

April 14, 2025

5  out of  5
rating by Jeff Garrett
"It was as always. Ms.Smith took care of things in a timely manner and answered all questions I had. I don't count them as a business but as my friend. Friends are always wanting what is Best for you. Call her and be safe."
We responded:
"Jeff thank you so much for taking the time to leave such a glowing review for Smith! We are honored you’ve chosen us for your insurance needs and love working with you! -Janna Bidlack, Owner"
Profile photo of Abdul Najee

Abdul Najee

April 9, 2025

5  out of  5
rating by Abdul Najee
"Most efficient most respectful great insurance company 10 star company"
We responded:
"Abdul thank you so much for your wonderful review! We are so glad we can be your local insurance agency to assist with your auto insurance. Thank you again! -Janna Bidlack, Owner"
Profile photo of Rhonda Patterson

Rhonda Patterson

April 4, 2025

5  out of  5
rating by Rhonda Patterson
"It's always a pleasure dealing with everyone at this agency! It's the one place that I can simply call and make a quick payment with accuracy and ease followed-up with an immediate confirmation! Thomas, Natalie, and the entire team are just fantastic and would highly recommend the Bidlack State Farm Insurance Agency!"
We responded:
"Rhonda, thank you so much for taking time to leave our team such a glowing review! We are so honored to have customers like you and are glad you have chosen us to help with your insurance needs! -Janna Bidlack, Owner "
Profile photo of Richard Smith

Richard Smith

April 2, 2025

5  out of  5
rating by Richard Smith
"Jonna is the best. She takes care of business throughly and quickly. She explains issues in a very understandable way."
We responded:
"Richard thank you so much for your shoutout for Jonna and leaving her such a great review. We appreciate you taking the time! - Janna Bidlack, Owner"
Profile photo of Balaji Nagarajan

Balaji Nagarajan

March 18, 2025

5  out of  5
rating by Balaji Nagarajan
"Natalie was very kind and helpful! She gave me all information I needed. Thanks Natalie keep up good work!"
We responded:
"Thank you Balaji for your wonderful review! We are so glad Natalie was able to assist you with your insurance needs and look forward to working with you more! -Janna Bidlack, Owner "
Profile photo of Anthony Mako

Anthony Mako

March 17, 2025

5  out of  5
rating by Anthony Mako
"Janna and her team are the absolute best! Speedy and thorough help for any issue that arises!"
We responded:
"Anthony thank you so much for your wonderful review! We are so glad to be your local insurance office and enjoy working with you! Thanks again for taking the time to give us a shout out! - Janna Bidlack, Owner"
Profile photo of Abby Filer

Abby Filer

February 28, 2025

5  out of  5
rating by Abby Filer
"Janna is wonderful! So helpful and easy to get in touch with. When my premium went up she was able to hop on the phone with me a few days later and help me go through the options of getting it lowered. I highly recommend her"
We responded:
"Abby, thank you so much for your awesome review and for taking the time to acknowledge us. We love being your local auto insurance office and enjoy working with you! -Janna Bidlack, Owner "
Profile photo of carlos aquino

carlos aquino

February 18, 2025

5  out of  5
rating by carlos aquino
"They have been great in customer service very patient and helpful."
We responded:
"Carlos thank you for taking the time to leave us such a nice review! We appreciate it and are glad to hear Smith was able to help with your insurance needs and questions for your car insurance. -Janna Bidlack, Owner "
Profile photo of Michael Ball

Michael Ball

February 5, 2025

5  out of  5
rating by Michael Ball
"My wife and I were having trouble getting our monitoring chips needed for our safe driver discounts connected to our phones. Smith and Thomas to the rescue!!! They were helpful and very respectful… as always."
We responded:
"Michael, thank you so much for leaving such a thoughtful and kind review. I am so appreciative you took the time to give our team a great shoutout. Thank you for being customers and we are honored we get to work with wonderful people like you! -Janna Bidlack, Owner"
Profile photo of Hanson Perese

Hanson Perese

January 28, 2025

5  out of  5
rating by Hanson Perese
"Always attentive, knowledgeable and professional! Natalie was personable and and helped me get the insurance coverage I needed for my car. Thanks again to Bidlack State Farm!"
We responded:
"Thank you, Hanson, for the wonderful review!"
Profile photo of Brian McLean

Brian McLean

January 22, 2025

5  out of  5
rating by Brian McLean
"It’s hard to find the words to express my appreciation for the service and hospitality I received from Janna’s agency! I have much greater coverage for my car and home at one-third the cost. Smith was great and Janna took the time and showed the care to meet with me personally to make sure all my questions were answered. Switching from Progressive to State Farm has been the best decision I’ve made in quite a while."
We responded:
"Brian, your kind review means so much to us! Thank you for taking the time to share your experience with our office and I am so glad to hear our team was helpful to you. We are honored to be able to work with you! -Janna Bidlack, Owner"
Profile photo of Neil Elliott

Neil Elliott

January 21, 2025

5  out of  5
rating by Neil Elliott
"Unfailingly friendly, smart, efficient staff!"
We responded:
"Neil, thank you for your wonderful review of our office. We are so glad to have the opportunity to work with you on your insurance! -Janna Bidlack, Owner"
Profile photo of Maria Vega

Maria Vega

January 14, 2025

5  out of  5
rating by Maria Vega
"She’s honestly the best. I didn’t realize my old insurance had expired., she worked with me to get the best coverage. It was quick and painless. Thank you again!"
We responded:
"Maria, thank you so much for the wonderful review! We are so glad our team could help get your auto insurance setup with the right coverage. Welcome to our agency and we are glad to have you here! -Janna Bidlack, Owner"
Profile photo of Tyler Kintz

Tyler Kintz

January 3, 2025

5  out of  5
rating by Tyler Kintz
"Brian, was super helpful throughout the process and was able to help me save a good chunk of money! Highly Recommend."
We responded:
"Tyler, thank you for taking the time to share your positive experience with our office! We are so glad to be able to work with you for your insurance needs! -Janna Bidlack, Owner"
Profile photo of Jane Staselavage

Jane Staselavage

January 2, 2025

5  out of  5
rating by Jane Staselavage
"Janna Bidlack State Farm and their representatives were so gracious and generous with me in paying the claim when a State Farm customer caused an accident I was involved in, even checking back later on to make sure I was fully compensated, that I decided to switch to State Farm for my own insurance and saved a lot of money on my monthly premium that way. Brian helped me set up my new insurance plan. So I came out a double winner with State Farm insurance! They went above and beyond! Very satisfied! Would give 6 stars if I could!"
We responded:
"Jane, thank you so much for taking the time to share your positive experience with our office and Brian. We are so glad the claim was handled well and that we were able to earn your business. We are so glad to work with you on your insurance needs. Happy New Year! -Janna Bidlack, Owner "
Profile photo of Sonam Sharma

Sonam Sharma

December 23, 2024

5  out of  5
rating by Sonam Sharma
"Janna has been very professional and always gave us the best rates. Thanks"
We responded:
"Sonam, thank you so much for your wonderful review! We are so glad to work with you on your auto and renters insurance and appreciate you taking the time to leave a review! -Janna Bidlack, Owner"
Profile photo of Robert Ater

Robert Ater

December 16, 2024

5  out of  5
rating by Robert Ater
"Janna’s agency is terrific. My current policy is my second with Janna. I trust her and her associates to give me smart and considerate counsel for all my insurance needs. One can not do better at any other agency."
We responded:
"Robert, thank you so much for taking the time to leave such a thoughtful and kind review! We are grateful for your feedback and appreciate your trust in us for your insurance needs. We love working with you! -Janna Bidlack, Agent. "
Profile photo of Juanita Taylor

Juanita Taylor

December 2, 2024

5  out of  5
rating by Juanita Taylor
"Jenna and her associate Thomas have been wonderful so helpful when I signed up for my policy Thomas went over everything that was available to me as an insured it's this attention to detail that made me leave another State farm agent that was in Michigan and transfer to one in Columbus and I am forever grateful that I did that"
We responded:
"Juanita we are so glad you hear of your experience with our office! Thank you for taking the time to leave us such a nice review regarding your insurance policy. We look forward to working with you in the years to come! -Janna Bidlack, Agent"
Profile photo of Vincent Hendrix

Vincent Hendrix

November 23, 2024

5  out of  5
rating by Vincent Hendrix
"The rates for home and auto seem fair with better coverage. The agent was knowledgeable and professional ."
We responded:
"Vincent thank you for taking the time to leave us a review regarding your experience with our office! I’m so glad we were competitive and were able to offer you better insurance coverage. We look forward to working with you! -Janna Bidlack, Agent "
Profile photo of Tommy Clark

Tommy Clark

November 8, 2024

5  out of  5
rating by Tommy Clark
"I had a fantastic experience with Janna and Brian they both were able to help me understand everything I needed for coverage on both of my vehicles and gave me a price that was much better then the insurance that I was with for three almost four years. I highly recommend anyone to talk to them and get a quote and see how much they can save you a month."
We responded:
"Tommy, thank you for sharing your fantastic experience with our office! I'm happy to hear that both Brian and our team could assist you in understanding your auto insurance coverage needs and provide you with a better price. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Janna Bidlack - State Farm Insurance Agent, Columbus, OH"
Profile photo of Deb Harper

Deb Harper

November 7, 2024

5  out of  5
rating by Deb Harper
"Janna is wonderful! Should of done thw switch to her a long time ago. Was with same insurance company 25 years and was concerned. Moved everything with ease."
We responded:
"Deb, thank you so much for your kind words! I'm glad you found the switch to be smooth and easy. It's wonderful to know that after 25 years with your previous company, you felt comfortable moving everything over with us. If you ever need anything or have any questions, our office is here to help. - Janna Bidlack - State Farm Insurance Agent, Columbus, OH"
Profile photo of Kaleb Kern

Kaleb Kern

October 29, 2024

5  out of  5
rating by Kaleb Kern
"Janna and her team have been wonderful help for everything I've needed. She yearly checks in, which is a nice reminder when time passes so quickly with auto pay. Anytime I needed something I had no issues getting ahold of the team."
We responded:
"Kaleb, thank you so much for your kind words! I'm glad to know that our yearly check-ins and the ease of getting in touch with our team have been helpful for you. We always strive to provide the best service possible and it's great to see that reflected in your experience. If you ever need anything else, don't hesitate to reach out. - Janna Bidlack - State Farm Insurance Agent, Columbus, OH"
Profile photo of Richard Leezer

Richard Leezer

October 28, 2024

5  out of  5
rating by Richard Leezer
"Very helpful and knowledgeable. Saving us $$$ with better coverage. Thank you so much."
We responded:
"Richard, thank you for your kind words! I'm glad we could help you save money while providing better coverage. Your satisfaction is important to us. If you have any further questions or need assistance, feel free to reach out anytime. - Janna Bidlack - State Farm Insurance Agent, Columbus, OH"
Profile photo of Shalini Patel

Shalini Patel

October 16, 2024

5  out of  5
rating by Shalini Patel
"Wonderful working with Janna and Thomas. They help me answer a lot of my questions and figured out what worked for me and my family."
We responded:
"Shalini, thank you for your wonderful review! I'm so glad to hear that you had a positive experience with Thomas and me. We always strive to provide clear answers and find the best solutions for you and your family. If you have any more questions or need further assistance, don't hesitate to reach out. - Janna Bidlack - State Farm Insurance Agent, Columbus, OH"