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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tom Zhang

June 30, 2026

5  out of  5
rating by Tom Zhang
"Very helpful and efficient! Special thanks to Ethan for all the assistance!"
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Nick Sizemore

June 29, 2026

5  out of  5
rating by Nick Sizemore
"Ethan is very friendly and helpful. Moved from out of state and he responded right away to my inquiry. Home, Auto, and umbrella bundled and cheaper then my original provider!"
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Ethan Richardson

June 29, 2026

5  out of  5
rating by Ethan Richardson
"Janna’s team was super helpful while I was looking at life insurance options! They really helped me to get exactly what I needed to protect my family!"
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Shannon Stout

June 29, 2026

4  out of  5
rating by Shannon Stout
"Great service and great energy!"
We responded:
"Hi Shannon, thank you so much for your review! If there is anything we can do to turn your 4 stars into 5 stars please let me know! My email is janna@jannaismyagent.com. Thank you for choosing us! -Janna Bidlack, Owner "
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Carla Wiltshire

June 29, 2026

5  out of  5
rating by Carla Wiltshire
"Friendly, helpful & knowledgeable staff/agent!"
We responded:
"Thank you Carla for your lovely review! Our team is the best and we appreciate you taking time to recognize that! -Janna Bidlack, Owner "
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Ruth

June 28, 2026

5  out of  5
rating by Ruth
"As always, Janna responded quickly and was a great help. Changed to State Farm with Janna because of all the great reviews from people who are with her! She doesn’t disappoint!!!"
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Lisa Richardson

June 26, 2026

5  out of  5
rating by Lisa Richardson
"Ethan was very polite and knowledgeable in talking about their products. He ran a quote for our home and auto that resulted in significant savings without losing any coverage. He made the process of switching seamless and was very responsive and professional throughout our interactions."
We responded:
"Thank you Lisa for taking time to leave our team such a thoughtful review! We are so glad you felt taken care of by our office. Thank you again! -Janna Bidlack, Owner "
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Aaron McCloud

June 25, 2026

5  out of  5
rating by Aaron McCloud
"I was visiting different State Farm offices in the area and the customer service Ethan and Natalie showed me was outstanding!"
We responded:
"Aaron, thank you so much for the shout out for our team! We are so glad to hear and look forward to seeing you again soon! -Janna Bidlack, Owner "
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Aaron Mayle

June 25, 2026

5  out of  5
rating by Aaron Mayle
"Janna Bidlack and her office are incredible. From the people I've talked to in her office, they're very friendly and knowledgeable. I carry life, renters, and car insurance through them. I've been with them for a few years now. If you're looking for insurance and need a quote, please give them a call. You won't be disappointed"
We responded:
"Hi Aaron! Thank you so incredibly much for this review. It made our day! We appreciate your trust in us and are so honored we get to work with customers like you. Thank you for choosing us! -Janna Bidlack, Owner "
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Abi Richardson

June 25, 2026

5  out of  5
rating by Abi Richardson
"Easy, great experience with Ethan. Everything flowed smoothly and made it easy. I appreciate his knowledge and thorough understanding, and explaining everything to me. Would recommend his services to others."
We responded:
"Thank you Abi for taking time to share your feedback on our office! We are so grateful to have such wonderful customers like you! -Janna Bidlack, Owner "
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Steven

June 17, 2026

5  out of  5
rating by Steven
"Natalie was super helpful!"
We responded:
"We love to hear that, Steven! Thank you for sharing your positive feedback with us and please let us know if we can do anything to better serve you with your insurance policies. -Janna Bidlack, Owner"
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Tim Wilson

June 16, 2026

5  out of  5
rating by Tim Wilson
"great prices, friendly service. was very impressed with the life insurance appointment!"
We responded:
"Thank you, Tim for your lovely review! We are so glad you feel taken care of with your life insurance. -Janna Bidlack, Owner"
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Drew Sotile

June 16, 2026

5  out of  5
rating by Drew Sotile
"I’d highly recommend them to anyone!"
We responded:
"Thank you Drew for your review! We are so glad to have the opportunity to work with you! -Janna Bidlack, Owner "
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Zachary Hegerty

June 15, 2026

5  out of  5
rating by Zachary Hegerty
"Just moved back into Ohio and they helped me with my auto and home policies. Made it very simple through the process"
We responded:
"Hi Zach! Thank you so much for the wonderful review and letting us know how we are doing! We are so excited to have you back in Columbus! Welcome home. -Janna Bidlack, Owner "
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Wesley Adams

June 13, 2026

5  out of  5
rating by Wesley Adams
"Janna & Natalie, and the whole claims team have been so helpful, kind, and patient during our mitigation and claims process for our home. They are caring and informative to help us decide what is best for our situation. It has been a tough time though I am happy to have them around to support our case and walk us through the various processes to restore our home. Thanks for all the support!"
We responded:
"Thank you for the five-stars, Wesley! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Riann Taylor

June 11, 2026

5  out of  5
rating by Riann Taylor
"Janna and her team are a true gem to their clients. She takes the time to get to know her clients, families and businesses and supports each like a family member."
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Andrew Klaus

June 8, 2026

5  out of  5
rating by Andrew Klaus
"Ethan was fantastic (as always) and WOW, I saved a ton of money on my policy!"
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Brad Scherer

May 28, 2026

5  out of  5
rating by Brad Scherer
"Great people and service."
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Terry Highfield

May 26, 2026

5  out of  5
rating by Terry Highfield
"Awesome folks here! Always helpful and very mindful. Seek out to them for quotes 😊"
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Jake Green

May 26, 2026

5  out of  5
rating by Jake Green
"Ethan has been extremely helpful throughout the process of getting insurance switched from a different state!"
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Megan

May 24, 2026

5  out of  5
rating by Megan
"Haven't talked to Janna, but signed up with Ethan. I talked to them first, then called other places for quotes and their customer service was SIGNIFICANTLY better than everywhere else. Broke down the coverage for everything without me even asking, and did not pressure me at all to accept then and there. Not to mention the price was less than everywhere else for better coverage! And I just got a hand written note from the office--um what?? Definitely would recommend them to anyone who asked. Much relief after paying way too much for way too long. Makes it even better to feel like Im not just another number-- maybe I am But I dont feel like it! Haha"
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Merhawit

May 20, 2026

5  out of  5
rating by Merhawit
"Janna was a big help. So was Ethan. Thank you"
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Dylan M

May 12, 2026

5  out of  5
rating by Dylan M
"Awesome and quality service! Ethan was super helpful and got me squared away with what I needed very quickly. Highly recommend!"
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Eric Obert

May 5, 2026

5  out of  5
rating by Eric Obert
"Ethan has taken great care of my business and I appreciate him. Thank you"
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Xin Tong

April 25, 2026

5  out of  5
rating by Xin Tong
"Our agent Brian Iarocci is very helpful, efficient, and proactive. The insurance price is competitive compared to the quotes I got from Steadily and a local insurance broker. State Farm is the clear winner of the competition, so we chose Brian and Janna."
We responded:
"Xin, thanks for the wonderful 5 star review! We are so glad to hear how competitive we are and are even more happy to hear you had such an awesome experience with our team. We are so glad to have you as a customer! -Janna Bidlack, Owner "