State Farm® Insurance Agent Janna Bidlack
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Steve Sohner
October 21, 2025
5
out of
5
rating by Steve Sohner
"I have dealt with this State Farm agency for over 30 years. I have always had great service from them and they are very responsive to my inquiries. The staff is very knowlegable regarding their products. After comparing rates with family and friends I find it is not cost effedtive to swich companies every year trying to save a few dollars."
d verdier
October 16, 2025
5
out of
5
rating by d verdier
"I had problems with the app and Jonna’s patience and flexibility overcame the app’s rigidity."
We responded:
"Thank you so much for giving Jonna such a great review and we are so glad to hear she was able to help you with the drive safe and save discount! We are honored to have you as a customer! -Janna Bidlack, Owner"
Sibyl West
October 15, 2025
5
out of
5
rating by Sibyl West
"Everyone I've connected with at Janna's office has been incredibly helpful! They are friendly, fast, and efficient. So pleased!"
We responded:
"Sibyl, thank you so much for taking a moment to leave our office such a positive review. We are so glad you felt taken care of as we always want our customers to feel that way! We are honored you have chosen us to work with you on your insurance needs. - Janna Bidlack, Owner"
jun paule
October 7, 2025
5
out of
5
rating by jun paule
"Natalie from State Farm she made the home insurance process from getting the quote our policy. She took the time and patiently explain the coverage options. Her professionalism and kind assistance made all difference."
We responded:
"Thank you so much for leaving Natalie just a lovely insurance review! We are so glad you felt taken care of and we certainly strive to make sure your home insurance needs are always taken care of. We appreciate working with you and having you as a customer! -Janna Bidlack, Owner"
Lila M
September 28, 2025
5
out of
5
rating by Lila M
"Amazing experience and thoroughly enjoyed coloring!!"
We responded:
"Thanks for visiting us at the Sunday Funday event! Your coloring skills are excellent! ☺️"
Eiley Shawberry
September 28, 2025
5
out of
5
rating by Eiley Shawberry
"They family working was so nice!"
We responded:
"Thanks for stopping by our booth at the Sunday Funday event! We appreciate you taking some time to color with us too! 😊"
Tammy Hudson
September 24, 2025
5
out of
5
rating by Tammy Hudson
"Jonna was so kind and patient with me and went over all of the details for my new policies. I felt like she went out of the way to find discounts where they were applicable. I appreciate all of the extra support I have received from the entire team."
We responded:
"Hi Tammy! Thank you so much for taking time to leave Jonna such a nice review. We are so glad you felt taken care of and we strive to go above and beyond in each interaction. Please let us know if ever need anything else! -Janna Bidlack, Owner"
Peggy Duling
September 23, 2025
5
out of
5
rating by Peggy Duling
"“Janna was very helpful and professional in assisting us with our homeowners and auto insurance. She made the process easy, and the pricing was very competitive. We really appreciate her excellent service!”"
We responded:
"Hi Peggy! Thank you so much for taking the time to leave us such a positive review. We are so glad to be your local agency and are honored you chose us to help with your auto and home insurance needs! -Janna Bidlack, Owner "
Mary Itoe
September 23, 2025
5
out of
5
rating by Mary Itoe
"Very receptive"
We responded:
"Thanks for the 5 star rating Mary! We appreciate you! -Janna Bidlack, Owner"
Kelsey Knott
September 18, 2025
5
out of
5
rating by Kelsey Knott
"Everyone there is very kind and go above and beyond to make sure we are taken care of <3"
We responded:
"Thank you Kelsey for taking the time to leave such a nice review for our team! We are grateful! - Janna Bidlack, Owner"
Nicholas Lubold (Ezy1ryb)
August 25, 2025
5
out of
5
rating by Nicholas Lubold (Ezy1ryb)
"Brian was very pleasant and helpful despite the technical issues. I felt very welcome. This location is awesome!"
We responded:
"Hey Nicholas, Thanks a bunch for the awesome 5-star review! I'm really glad you're happy with our service! If you ever need anything else, just let us know. - Janna Bidlack - State Farm Insurance Agent, Columbus, OH"
John L
August 24, 2025
5
out of
5
rating by John L
"Natalie was so kind and helpful and really took the time to listen to my needs and help me understand my policy!"
We responded:
"Hi John, thank you so much for such a wonderful review for Natalie! We are so glad you had such a wonderful experience! -Janna Bidlack, Owner"
Ashley Brillis
August 23, 2025
5
out of
5
rating by Ashley Brillis
"Just moved from okc to oh and was in need of transferring our insurance to Ohio after buying a new car. Natalie was amazing. She made sure she took her time and answered every question. I truly appreciate that she received my current policy and told me where I could save money with them and still have the same coverage. I am very uneducated when it comes to insurance, but she made it easy."
We responded:
"Hi Ashley, thank you so much for leaving us such a wonderful review! We are so happy to hear you had such a great experience with Natalie and are so glad to have you with our office! -Janna Bidlack, Owner"
Foster Manierre
August 23, 2025
5
out of
5
rating by Foster Manierre
"I had an exceptional experience speaking with Natalie about my financial situation. She understood my needs clearly and provided incredible service along the way. Thank you, Natalie!"
We responded:
"Foster, thank you so much for your wonderful review for Natalie. Our team arrived to go above and beyond in every interaction and we are so glad to hear your interaction was exceptional! Please let us know if we can ever assist with anything else. - Janna Bidlack, Owner"
Michael Hertzman
August 22, 2025
5
out of
5
rating by Michael Hertzman
"After being a client of USAA's for close to 15 years, I made the decision to switch to State Farm and not only am I paying less now but I have more coverage and higher quality service. Janna and her staff have been wonderful. I'm currently going through a claim and Natalie has made me feel like I am their only client and they are taking this claim personally. I never received this kind of care with USAA. My only regret is I didn't switch sooner."
We responded:
"Michael thank you for taking the time to leave us such a positive review and I am so glad to hear Natalie has taken excellent care of you. That’s what we strive to do each and every day! Thank you for choosing our agency, we are so glad we get to work with you! -Janna Bidlack, Owner"
Sara Henson
August 22, 2025
5
out of
5
rating by Sara Henson
"I’ve had an excellent experience with Janna Bidlack - State Farm Insurance. My neighbor, Natalie Wiltshire, and Janna went above and beyond to provide truly hands-on, personalized service. They made the process easy, answered all my questions, and ensured I felt well taken care of. Highly recommend their team for anyone looking for reliable insurance support!"
We responded:
"Sara, thank you for taking time to leave us such a great review and for sharing your experience. Natalie is a valued member of our team and I’m so glad to hear you felt taken care of! We are so glad to have you as a customer! -Janna Bidlack, Owner"
Lacey Lutsch
August 22, 2025
5
out of
5
rating by Lacey Lutsch
"Natalie was so great to work with and went above and beyond!"
We responded:
"Lacey thank you so much for the 5 star review! We are so glad to hear Natalie took such great care of you! -Janna Bidlack, Owner"
Caleb Schetter
August 22, 2025
5
out of
5
rating by Caleb Schetter
"Made obtaining Renter's Insurance an extremely easy process. The agent we worked with was very kind and answered all of our questions. I appreciated the consistent follow-up throughout the process and the office's availability. Thank you!"
We responded:
"Caleb, thank you so much for leaving Brian such a great review! We are so glad the process was simple and that all your questions were answered. We are so honored you chose us to be your insurance agency! -Janna Bidlack, Owner "
Gennadiy Baskin
August 2, 2025
5
out of
5
rating by Gennadiy Baskin
"Thank you. I'm ok with the policy and not planning to change anything."
We responded:
"Thank you Gennadiy for taking the time to leave us such a wonderful 5 star review! We are so glad to have you as a customer! -Janna Bidlack, Owner"
Barbara Clegg
July 16, 2025
5
out of
5
rating by Barbara Clegg
"They were a great help!"
We responded:
"Thank you Barbara for your awesome review! We are grateful to have customers like you and love helping with your insurance needs! -Janna Bidlack, Owner "
Jim Klingenberg
July 1, 2025
5
out of
5
rating by Jim Klingenberg
"Friendly and professional! They were able to cut my auto liability insurance by over half from what I was paying with Progressive(who had been raising my rates every term since 2015, and accident & claim free)! Thank you Janna! I have already recommended you to others!"
We responded:
"Jim, thank you for your awesome review and for taking the time to share your experience with our office! We are so glad to have you as a customer! -Janna Bidlack, Owner"
Cindi Englefield
July 1, 2025
5
out of
5
rating by Cindi Englefield
"Great service every time I call. Thank you."
We responded:
"Thank you Cindi for taking the time to share your positive experience with our team! We are so glad we get to work with you and love helping with your insurance needs! -Janna Bidlack, Owner"
Dorothy Keller
June 25, 2025
5
out of
5
rating by Dorothy Keller
"Absolutely wonderful, courteous customer service! Always there when you need them. I highly recommend State Farm for all your insurance needs."
We responded:
"Dorothy thank you for your wonderful review of our office and team! I’m so glad you’ve received excellent customer care from us and we are honored to work with you on your insurance needs! Thank you again! -Janna Bidlack, Owner"
Sharon Sanders
June 24, 2025
5
out of
5
rating by Sharon Sanders
"I have had an outstanding experience with Jenna and her team, and I appreciate the supportive service I've received as a client of Jenna Bidlack and her team."
We responded:
"Thank you Sharon for your wonderful review! We are so appreciative that you took the time to let us know and our team is so happy we get to work with you! Let us know if there is anything else we can assist with. -Janna Bidlack, Owner "
Mick Zwayer
June 11, 2025
5
out of
5
rating by Mick Zwayer
"This is a well run local agency. Janna, Thomas & Natalie are very responsive, polite, knowledgeable and helpful."
We responded:
"Mick, thank you so much for your wonderful review! We are so glad our team has been helpful to you and are appreciative we beg to work with customers like you! -Janna Bidlack, Owner "