State Farm® Insurance Agent Janna Bidlack
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mary Wetterauer
September 26, 2024
5
out of
5
rating by Mary Wetterauer
"In today’s climate of automated and impersonal service, Janna Bidlack and her staff, shout out to Brian, are the exception! Personable, professional, efficient, knowledgeable folks. Would have given more ⭐️ if possible."
We responded:
"Mary, thank you so much for your wonderful review! We're glad to know that you found our service personable, professional, and efficient. Brian and the rest of our team truly appreciate your kind words. We're always here to help with any of your insurance needs. Thanks again for your support! - Janna Bidlack - State Farm Insurance Agent, Columbus, OH"
Sadie Eva
September 19, 2024
5
out of
5
rating by Sadie Eva
"Janna Bidlack State Farm helped me with my policy for a duplex of mine in Ohio. Their staff is great and Thomas has always been super responsive, friendly and helpful whenever I needed anything."
We responded:
"Sadie, thank you for your wonderful review! I'm glad our team, especially Thomas, has been able to assist you with your duplex policy in Ohio. It's great to know that you found our staff responsive, friendly, and helpful. If you ever need anything else, we're here to help! - Janna Bidlack - State Farm Insurance Agent, Columbus, OH"
Zoe Harris
September 17, 2024
5
out of
5
rating by Zoe Harris
"Janna responded and addressed all my family insurance needs with such patience and professionalism. She treats her clients with respect regardless of age, race, or status. More importantly, she responds in a timely manner. I would leave a message late in the evening after office hours, and she would get back to me first thing the next morning. The service is great, the price is greater. I appreciate you and your staff, Janna. Thank you Zoe"
We responded:
"Zoe, thank you so much for your thoughtful review! I'm glad I could address your family's insurance needs with the patience and professionalism you deserve. It's important to me to treat everyone with respect and respond promptly, even after office hours. Your appreciation means a lot to our team. We're happy to provide great service at a competitive price. If you ever need anything else, don't hesitate to reach out. - Janna Bidlack - State Farm Insurance Agent, Columbus, OH"
Troy Gambol
August 29, 2024
5
out of
5
rating by Troy Gambol
"Great company, everyone there friendly and helpful especially Thomas. He always returns calls and displays a comforting and compassion attitude"
We responded:
"Thank you, Troy, for your wonderful review! I'm glad to hear that you found our team friendly and helpful. Thomas will be happy to know his efforts are appreciated, especially his prompt responses and compassionate attitude. If you need any further assistance, don't hesitate to reach out. - Janna Bidlack - State Farm Insurance Agent, Columbus, OH"
Beka
August 23, 2024
5
out of
5
rating by Beka
"Excellent customer service. Everyone I’ve talked to since switching to State Farm has been fantastic! The prices are cheaper than I was paying elsewhere for more coverage! Thank you."
We responded:
"Beka, thank you for your kind words and for choosing our office. I'm glad you're happy with our customer service and the coverage you received. If you have any questions or need further assistance, we're here to help. - Janna Bidlack - State Farm Insurance Agent, Columbus, OH"
Alex Carr
August 21, 2024
5
out of
5
rating by Alex Carr
"Friendly, helpful, and understanding. Had a nice chat and I’m better off for it."
We responded:
"Alex, thank you for your kind review. I'm glad you found our conversation friendly, helpful, and understanding. If you have any further questions or need assistance in the future, feel free to reach out. - Janna Bidlack - State Farm Insurance Agent, Columbus, OH"
Zuly Gonzalez
July 18, 2024
5
out of
5
rating by Zuly Gonzalez
"They are very kind, patient with our English pronunciation. They offered us just what we were looking for: saving money and good insurance for our vehicles. I highly recommend this agent and his assistant. Successes!"
We responded:
"Thank you for your review, Zuly! We’re so happy you found what you needed with our service. It's wonderful to know that our patience and understanding made a difference in your experience. Your recommendation means a lot to us, and we’re here to help whenever you need assistance. Wishing you many safe and happy miles on the road! - Janna Bidlack - State Farm Insurance Agent, Columbus, OH"
Krithika Rajaram
June 26, 2024
5
out of
5
rating by Krithika Rajaram
"We just obtained a great insurance package through Janna Bidlack State Farm, with special thanks to Katie Fairey. Katie is very personable and went above and beyond to accommodate our needs and our time schedules. She walked us through the policies in great detail and didn’t try to oversell anything. We appreciate her time and look forward to working with a local group."
We responded:
"Krithika, I'm thrilled to hear you had a fantastic experience with Katie at our office! We're pleased she provided detailed explanations and tailored policies to meet your needs. We're grateful for your kind words and look forward to assisting you further. - Janna Bidlack - State Farm Insurance Agent, Columbus, OH"
Andrew Savage
June 18, 2024
5
out of
5
rating by Andrew Savage
"Shoutout to Katie, who helped me snag an awesome policy that our family needed. More importantly, she's a sister in the Lord who's committed to serving others, so if you get to talk to her, it'll be a blessing. Thanks again, Katie!"
We responded:
"Andrew, I'm thrilled to hear that Katie provided your family with an awesome policy! We're grateful for her commitment to serving others and making your experience a blessing. If you ever need assistance in the future, our office is here for you! - Janna Bidlack - State Farm Insurance Agent, Columbus, OH"
Chandra Pandey
June 17, 2024
4
out of
5
rating by Chandra Pandey
"I am very satisfied with the service. Brian presented certain insurance options that were quite attractive to me. Brian answered all my questions honestly. I ended up buying my auto insurance through his company, Janna Bidlack/StateFarm."
We responded:
"Thank you, Chandra, for sharing your experience! I'm pleased to hear that Brian provided you with attractive insurance options and answered all your questions honestly. We're grateful for the opportunity to assist you with your auto insurance needs. Please feel free to reach out for any future insurance inquiries. - Janna Bidlack - State Farm Insurance Agent, Columbus, OH"
Laura King
June 10, 2024
5
out of
5
rating by Laura King
"Great experience! Katie was amazing to work with and answered all my questions honestly. Insurance can be both intimidating and confusing, but Katie explained everything so well. I’d definitely recommend this agency!"
We responded:
"Laura, I'm delighted you had a great experience with Katie! We're pleased she could make insurance less intimidating and confusing for you. Thank you for recommending our agency – we're grateful for your kind words! If you ever need assistance in the future, we're here for you! - Janna Bidlack - State Farm Insurance Agent, Columbus, OH"
Abigail Truelove
May 14, 2024
5
out of
5
rating by Abigail Truelove
"Lovely person to work with! She was informative and personable as she walked me through the process to help me gain a better understanding of my coverage. Very happy I chose her as my agent!"
We responded:
"Abigail, your positive feedback brightens our day! We're thrilled you found my explanations helpful and are pleased with your coverage. We're here for you anytime you need assistance or have questions. Thank you for choosing our agency! - Janna Bidlack - State Farm Insurance Agent, Columbus, OH"
James McCarthy
May 9, 2024
5
out of
5
rating by James McCarthy
"We recently moved to Columbus Ohio and, fortunately, found Janna and her team, Smith and Thomas, to take care of our insurance needs. Working with them has been and is an absolute pleasure, they found multiple areas in which we were over insured thus made substantial savings for us. Their level of customer care reminds me of the friendly small town service I was used to in Ireland."
We responded:
"James, we're thrilled to hear that you found substantial savings with our team! We're pleased to provide you with the level of customer care reminiscent of small town service. Thank you for your kind words, and we look forward to assisting you with your insurance needs in Columbus, Ohio! - Janna Bidlack - State Farm Insurance Agent, Columbus, OH"
Elaine Watson
May 1, 2024
5
out of
5
rating by Elaine Watson
"I’m so grateful for Katie and her patience with all my questions! It’s really been a delight to talk insurance with her. Highly recommend!"
We responded:
"Hi Elaine! Thank you for the amazing review. Katie is a great asset to our agency and we are so glad to hear that she provided wonderful service. - Janna Bidlack - State Farm Insurance Agent"
Pam Demonbreun
May 1, 2024
5
out of
5
rating by Pam Demonbreun
"I reached out to get a quote from Katie. She helped me understand what I needed and when I could make a change in my insurance. Thank you Katie for your help."
We responded:
"Pam, thank you for taking the time out of your day to leave us a review! We love hearing about how Katie provided a wonderful insurance experience for you. Our office loves being your good neighbor! - Janna Bidlack - State Farm Insurance Agent"
R C
May 1, 2024
5
out of
5
rating by R C
"Will absolutely be referring friends and family to work with Katie Fairey regarding insurance! From start to finish she was through, never once making it feel like a business transaction but personal. I appreciated her communication during the whole process."
We responded:
"Thank you, Robert, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Katie, who go above and beyond for their customers. Thank you for trusting us with your insurance needs! - Janna Bidlack - State Farm Insurance Agent"
Annmarie Morovich
May 1, 2024
5
out of
5
rating by Annmarie Morovich
"Highly recommend working with Katie Fairey for all of your insurance needs! She was extremely patient, answering all of our questions/ concerns. Extremely responsive and professional but making you feel from the very start that she cared, with your best interests at heart."
We responded:
"Thank you, Annmarie, for your positive feedback and for acknowledging the exceptional assistance provided by Katie. We greatly appreciate your recognition of our team's dedication to delivering outstanding service. - Janna Bidlack - State Farm Insurance Agent"
Nicholas Dekker
May 1, 2024
5
out of
5
rating by Nicholas Dekker
"Had a great conversation with Kate about our homeowners and auto insurance. Very knowledgable and detail-oriented. She answered all of our questions!"
We responded:
"Thanks for the kind words, Nicholas! We’re happy to hear Katie was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve! - Janna Bidlack - State Farm Insurance Agent"
Elizabeth Dekker
May 1, 2024
5
out of
5
rating by Elizabeth Dekker
"Loved chatting with Katie about insurance - she was knowledgeable and friendly!"
We responded:
"Elizabeth, thank you for sharing your experience with Katie! We greatly appreciate your business. - Janna Bidlack - State Farm Insurance Agent"
Marcia Meyer
May 1, 2024
5
out of
5
rating by Marcia Meyer
"Katie took time to review my current needs for auto, home, and RV and followed up with me about options to improve my coverage. She was respectful and courteous and easy to work with!"
We responded:
"Marcia, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Katie was able to do just that for your auto, home, and RV! We appreciate you putting your trust in our office to help protect what matters most. - Janna Bidlack - State Farm Insurance Agent"
Jacob Ishman
May 1, 2024
5
out of
5
rating by Jacob Ishman
"Spoke with Katie about insurance. Very nice and helpful!"
We responded:
"Jacob, thank you for the shoutout for Katie! Our office loves being your good neighbor. - Janna Bidlack - State Farm Insurance Agent"
Lawrence Hendrix
April 30, 2024
4
out of
5
rating by Lawrence Hendrix
"Pleasant to work with. Competitive rates. Don’t like the “stock-market-like” fluctuations in premiums which makes no sense if I’m purchasing insurance for one year. Otherwise, pleased with the choice and service."
We responded:
"Hey, Lawrence! Thanks for sharing your experience with us! I'm happy you found our rates competitive and that you're pleased with our service overall. We understand your concerns about premium fluctuations in the industry and are glad we could save you money when you switched to us! If you have any further questions or need assistance, feel free to reach out. Thanks again for considering us for your insurance needs! - Janna Bidlack - State Farm Insurance Agent | Columbus, OH"
Mary McMullen
April 12, 2024
5
out of
5
rating by Mary McMullen
"Katie is awesome to work with! Everyone is really responsive and helpful."
We responded:
"Mary, thank you for your kind words and shoutout to Katie! We strive to provide excellent service and responsiveness to all our clients. Your feedback is greatly appreciated! - Janna Bidlack - State Farm Insurance Agent, Columbus, OH"
Adeyinka Adegbesan
March 11, 2024
5
out of
5
rating by Adeyinka Adegbesan
"Very professional and she will work with you to get a good coverage"
We responded:
"Adeyinka, thank you for your kind words! We are delighted to hear that you found our service professional and that we were able to work with you to secure good coverage. Our team is dedicated to providing excellent service and ensuring our clients have the coverage they need. Thank you for choosing us to protect what matters most to you. - Janna Bidlack - State Farm Insurance Agent, Columbus, OH"
Kirsten Swank
February 29, 2024
5
out of
5
rating by Kirsten Swank
"I just joined with State Farm and Katie, who is one of Janna’s team members, was amazing throughout the entire process! Katie accommodated my communication needs since I don’t have a lot of availability by phone during business hours due to work and she answered all of my questions. I feel like staff with different insurance agencies are just checking off a box and treat you as a business deal but when I spoke with Katie on the phone and also briefly with Janna, they were both very personable and genuine when talking with me and treated me like an actual person. They are amazing and I’m glad I joined with State Farm on Janna’s team."
We responded:
"Dear Kirsten, your kind comments mean a lot to our team, and we sincerely appreciate you allowing us to handle your insurance policies. Rest assured, Katie is deeply committed to providing exceptional care to our valued customers. Thank you for your support and we look forward to assisting you with your insurance needs."